Verify Account Lockout After Multiple Failed Login Attempts

Verify that the system locks the account after a specified number of failed login attempts.

Preconditions:

  • A stable internet connection is available.
  • The user has access to a supported web browser.
  • The application has a lockout policy (e.g., 3 failed attempts).

Test Steps:

  1. Open web browser
  2. Navigate to the application's login page (e.g., https://www.example.com/login)
  3. Enter invalid credentials and click Login repeatedly until the lockout threshold is reached.
  4. Observe the behaviour of the application

Expected Result:

  • After the specified number of failed attempts, the system locks the account and displays a message (e.g., "Account locked. Please try again later or contact support")
  • The user cannot log in even with valid credentials until the lockout period expires or the account is unlocked by an admin.

Postconditions:

  • The account remains locked for the specified duration.
  • The application is in a usable state for further testing.

Test Priority:

High

Status:

Pass/Fail (to be determined after execution)